Terms and Conditions



The following trading conditions apply to all activities between you and TopU-up:


Concluding a contract:

  1. The presentation of our products at TopU-up is only an obligation-free invitation to order goods from us.
  2. By placing the order you make a binding offer for concluding a purchase contract.
  3. The offer is accepted by us upon delivery of goods. The automatically generated confirmation email for the order is not an acceptance of the offers, but only documents that the order has arrived. We are free to decide whether or not to accept an order. If we do not execute an order, we will inform you immediately.
  4. If, during the processing of your order, we determine that the goods you have ordered are not available, you will be notified by e-mail. A contract for the unavailable goods is not concluded.
  5. We only sell our goods to end consumers aged 18 and over and only in the quantities that are customary in the trade.